Privacy Policy

Effective Date: August 4, 2023
Company Name: Sapient Global LLC
Website: www.sapientglobal.io

Sapient Global LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website or services.

1. What Personal Information We Collect

We collect the following categories of personal information when you interact with our website or services:

  • Contact Information: Your name, email address, phone number, and mailing address.

  • Account Information: Any credentials or information you provide to create or manage an account.

  • Transaction Information: Details related to your purchases or service usage.

  • Device and Usage Data: IP address, browser type, operating system, device identifiers, and browsing behavior.

  • Communication Preferences: Information about how you prefer to receive communications (e.g., email, SMS).

  • Location Data: Approximate geographic location inferred from your IP address or provided directly.

2. How We Use Personal Information

Sapient Global LLC uses your information to:

  • Provide, manage, and improve our services.

  • Process payments and fulfill orders.

  • Respond to your inquiries and support requests.

  • Send administrative and marketing communications, where permitted.

  • Enhance website functionality and user experience.

  • Comply with legal obligations and resolve disputes.

3. Who We Share Personal Information With

We do not sell your personal information. We only share your data with third parties under limited circumstances, including:

  • Service Providers: Trusted vendors who perform services on our behalf, such as payment processors, hosting providers, and marketing support.

  • Legal Requirements: Authorities or legal counsel, as required by law, regulation, or court order.

  • Business Transfers: In connection with a merger, acquisition, or sale of company assets.

Important: SMS consent is not shared with third parties or affiliates for marketing purposes.

4. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: Request to view or correct the personal data we hold about you.

  • Deletion: Request deletion of your personal information, subject to legal limitations.

  • Opt-Out of Marketing: You may opt out of receiving promotional emails or texts at any time by following the instructions in those messages.

  • SMS Communications: You may withdraw your SMS consent at any time by replying “STOP” or contacting us directly.

5. Data Security

We implement industry-standard security practices to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from anyone under that age.

7. Changes to This Policy

We may update this Privacy Policy periodically. When changes are made, the updated policy will be posted on this page with a revised effective date. We encourage you to review this page regularly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Sapient Global LLC
contact@sapientglobal.io
13155 Noel Road, Suite 900, Dallas, Texas 75240
+1.214.623.5570