Pharmaceutical Manufacturer Deploys Persona-Based Scorecards

Pharmaceutical Manufacturer

Client Challenge

  • Global pharmaceutical company needed more robust management reporting than what was available

  • Management needed Key Performance Indicators relevant to their specific roles

Solution

  • Developed persona-based scorecards to present relevant and timely KPIs based on role

  • Cataloged data sources to feed Tableau data visualization tool

Impact on client's business

  • Management received relevant information to support their roles in a global organization